FAQ
- Where are you Based? Based in Morocco - Amazing friendly service from a family business base in Casablanca & Marrakech
- How do you hang a Moroccan lamp from the ceiling? - Most of the Pendant lamps can be used as a normal electric pendant lampshade. They are hung from the ceiling either by putting a hook next to your existing ceiling rose or using a rose/ceiling plate with an integral hook.
- How can I check my order status? - You will receive a mail once shipped providing you the tracking number information.
- Can I change my order? - You can adjust your order anytime before we ship which is typically no later than early the next 5 days. contact us page or email us via info@atlaslightsmorocco.com
- How soon can I have my order? - The shipping of the item will be after 5 To 8 days of purchase, we will let you know once shipped providing you the tracking number information's. Normally delivery takes a 1 to 3 weeks.
- Do you ship internationally? - Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.
- What delivery companies do we use? - Normally Moroccan Post and occasionally DHL & FedEx
- Are you the cheapest? We aim to have the best prices you will find online
- Do we offer free delivery? - YES , we offer free shipping
- Do we offer discount codes? - Yes, about time to time we offer discount codes for our clients
- Can I get a better price for multiple items or a large order? - YES
- How do you hang a Moroccan lamp from the ceiling? - Most of the Pendant lamps can be used as a normal electric pendant lampshade. They are hung from the ceiling either by putting a hook next to your existing ceiling rose or using a rose/ceiling plate with an integral hook.
- How can I check my order status? - You will receive a mail once shipped providing you the tracking number information.
- Can I change my order? - You can adjust your order anytime before we ship which is typically no later than early the next 5 days. contact us page or email us via info@atlaslightsmorocco.com
- How soon can I have my order? - The shipping of the item will be after 5 To 8 days of purchase, we will let you know once shipped providing you the tracking number information's. Normally delivery takes a 1 to 3 weeks.
- Do you ship internationally? - Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.
- What delivery companies do we use? - Normally Moroccan Post and occasionally DHL & FedEx
- Are you the cheapest? We aim to have the best prices you will find online
- Do we offer free delivery? - YES , we offer free shipping
- Do we offer discount codes? - Yes, about time to time we offer discount codes for our clients
- Can I get a better price for multiple items or a large order? - YES
